Shipping policy

 

Shipping Policy for Atlas Extensions

Effective Date: 25th June, 2024

Thank you for visiting and shopping at Atlas Extensions. The following terms and conditions constitute our Shipping Policy.

1. Shipment Processing Times

All orders are processed within 2-3 business days. Orders are not shipped on weekends or during provincial or national holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates

We offer the following shipping services:

  • Canada Standard: 3–9 business days, FREE.
  • Canada + US Shipping: $19.00.
  • International Economy: 20–60 business days, $20.00.
  • Fast International Shipping: $12.00.
  • Mauritius Standard: 6–10 business days, $14.99.

Delivery delays can occasionally occur.

3. Shipment to P.O. boxes or APO/FPO addresses

Atlas Extensions ships to the following countries and regions: Canada, United States, United Kingdom, Australia, Sweden, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Switzerland, UAE, and Mauritius. We also ship to APO/FPO/DPO addresses.

4. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

5. Customs, Duties and Taxes

Atlas Extensions is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages

Atlas Extensions is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

7. International Shipping Policy

We currently ship to countries outside of Canada. However, you are advised to check if we ship to your country at checkout.

8. Returns Policy

Our Return Policy provides detailed information about options and procedures for returning your order. Please refer to our Return and Refund Policy for more information.

9. Contact Us

If you have any questions about this Shipping Policy, please contact us at: